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Concepts: Human-Computer Interaction (HCI), Information Technology Infrastructure
Library (ITIL)
Operating Systems: Windows 2000/XP/Vista/7, Windows Server 2000/NT/2003/2008,
UNIX, Linux
Application Servers: BEA WebLogic Server, Microsoft IIS, Sun One LDAP Server,
Microsoft Host Integration Server, Microsoft SNA Server, Microsoft Operations Manager,
Microsoft System Center 2007, Microsoft Exchange Server, Microsoft ISA Server
Business Inteligence: Oracle Hyperion, SPSS, OLAP
Programming Languages: C++, C#, ASP.NET, Visual Basic .NET, Java, Visual
Basic, HTML, XML, Java/VB Scripting, ASP, UML
Database Systems: MS Access, MS SQL, Oracle, MySQL
Other Applications: Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher,
InfoPath, OneNote, Project, Visio)
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Graduate Assistant (Aug 2008 - May 2010)
University of Nevada, Las Vegas (Las Vegas, Nevada)
Graduate Assistant with responsibilities of Research Assistant and Teaching Assistant
at the School of Informatics
Managed two major research projects with Usability Testing, Expert Review, Prototyping,
User Experience, Interface Design
Managed a major laboratory experiment to test user’s physiological signals during
interface interaction
Instructor for Human-Computer Interaction class for Spring 2010
Application Servers Assistant Manager (Jul 2005 - Aug 2008)
Fortis Bank (Istanbul, Turkey)
Management, deployment, monitoring, troubleshooting, performance tuning, and installations
of the Application Servers such as BEA WebLogic, Microsoft IIS, IBM WebSphere, Microsoft
Host Integration Server, Apache, SunOne LDAP Server
Management of deployment, infrastructure, maintenance, and upgrades of Oracle Hyperion
with hands-on Proof of Concept study experience
Management of Business Continuity Plan (BCP) Project, Migration Project, Virtualization
Project
System applications development using .net technology with C# programming language
Awarded as a “Result Deliverer” twice for “Delegation of Deployments” project along
with the success on problem solving and accomplishment on the other projects
Decreased the operational load of the team by 90% by allowing an increase in productivity
by 70%
Technical Support Specialist (Feb 2003 - Nov 2003)
Siemens Business Services (Istanbul, Turkey)
Supported customers calling from North America about the technical inquiries and
support for Toshiba notebooks, desktops, servers, and routers as a 2nd Level Technical
Support Specialist for the company's Toshiba Global Support Center project
Awarded for the excellence in customer relations and the quality of the technical
support provided
The design coordination of team’s newsletter/intranet called "Right Click!"
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University of Nevada, Las Vegas (Las Vegas, Nevada)
MSc in Informatics / Human-Computer Interaction (May 2010)
(GPA: 3.81/4.00)
Cognate Area on Human-Computer Interaction (HCI)
Concentration on User Experience, Usability Testing, Expert Review, Affective Computing
Project on Upgrade of Metavist v1.6 into v2.0 with HCI Improvements
President and Tournament Coordinator for UNLV Chess Club
Bogazici University (Istanbul, Turkey)
BSc with Honor in Management Information Systems (Jul 2004)
(GPA: 3.14/4.00)
Designed a decision support system on the entertainment business where the system
provides individually customized offers for movies, music, books, games and drinks
to users based on an artificial intelligence algorithm
Senior Project on Factors Affecting the Use of Wireless Communication
Ataturk Technical High School (Izmir, Turkey)
Diploma in Computer Technologies (Jul 1999)
(GPA: 3.76/4.00)
First grade degree with high honor
Founder of the chess club. Organized several tournaments as well as competing at
local tournaments
CERTIFICATIONS
CompTIA A+ Certificate(Istanbul, Turkey) April 2003
Strategic Management(Istanbul, Turkey) September 2007
Project Management(Istanbul, Turkey) February 2006
Microsoft .NET(Istanbul, Turkey) June 2006
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